Recorder User Help |
Recorder Store File Write Error |
The Recorder Store File Write Error dialog appears to indicate that MicroScan
has had a problem writing to store files.
It is shown as below
The first part of dialog shows that pages and file names with the problem.
The Error Code Information shows the error codes related to the error and
windows error message for the code.
If possible take a screen shot and save for further diagnostics.
Possible Errors can be caused by:
1. Other programs accessing store files at same time as MicroScan.
2. Anti Virus programs scanning store files.
3. User rights issues preventing read/write of files.
4. File names incorrect.
5. Store Folder not accessible.
6. Disk Errors.
Note: If error 32 is shown "The process cannot access the file because it is being used by another process.", this could mean that AV software has the file open and has locked it thus microscan cannot open the file - in this case exclude the Store Folder from bwing scanned in the AV software.